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Calle Pisonayniyoc s/n, Urb. La Cantuta Urubamba, Cusco


Due to the personal attention we offer our guests, cancellations affect us greatly.  We take your reservation seriously, and make a commitment to you that your room will be waiting for you upon arrival.  Please take a moment to carefully read our Reservation and Cancellation Policy:

  1. Check In time is 1:00 p.m., and Check Out time is 10:30 a.m
  2. A breakfast is included in the hotel fare.
  3. Upon arrival, each guest must present his Passport and Tarjeta de Inmigracion in order to be exempt from paying  Peruvian Sales Tax.  Otherwise, the 18% sales tax will be charged.
  4. Cancellations that are made 3 days before your check-in date are fully refundable (minus transaction expenses). Cancellations after this date will be fully charged up to the first three nights.  Reservations made on special dates of July 27 - August 2, and December 24 - January 2 are not refundable.  
  5. No shows are non-refundable.
  6. Any changes of dates, room type, or special services made after your reservation, will be subject to availability and price variations.
  7. Interrupted stays or unplanned early checkouts are non-refundable.
  8. Smoking is allowed in outside areas only. Please, no smoking inside any of the rooms.
  9. Because we want your stay to be enjoyable, we are happy to assist you in setting up your transportation needs.  We work with reputable transportation companies; however we cannot be held responsible for any mishaps that may occur during your time outside hotel grounds. .